Résumé for Jay Tomlin

Seasoned software professional with broad technical and non-technical skills

Employment History

Year        Position & duties

2011

Security Product Manager

VMware, Inc.

Responsible for driving additional customer value across VMware end-user computing products by adding security features and taking steps to prevent security vulnerabilities. Products affected include View virtual desktops (VDI), web-based single sign-on, and perimeter networking. As part of this job I:

  • Determine and prioritize customer-driven and company-driven product requirements
  • Coordinate simultaneous release efforts across multiple product lines and distributed engineering teams
  • Maintain the long-term road map and set strategic direction for the product line
  • Manage software life cycles
  • Perform win/loss analysis and arm the sales team with competitive intelligence
  • Speak as a subject matter expert at industry conferences
  • Coordinate execution across sales, services, marketing, finance and legal teams

2008

Senior Product Manager, Access Gateway

Citrix Systems, Inc.

Responsible for determining product requirements, maintaining the road map and managing all aspects of the appliance and software lifecycles for the Citrix Access Gateway product line, a secure application access solution for SMB and Enterprise customers

2007

Technical Marketing Engineer

Citrix Systems, Inc.

Responsible for developing and delivering technical marketing collateral, sales tools and trade show demos for the Access Gateway product line

2006

Senior Technology Specialist Manager

Citrix Systems, Inc.

Responsible for supporting sales teams throughout North America by providing technical assistance, training and documentation for a variety of Citrix products

2000

Product Readiness Manager

Citrix Systems, Inc.

Responsible for learning new products and preparing the worldwide Citrix technical support organization to support them

1998

Enterprise Technical Lead

Citrix Systems, Inc.

Responsible for troubleshooting and resolving complex technical support issues for Citrix enterprise end users

1996

LAN Support Specialist, Indiana University

Support Novell and NT server administrators on the eight campuses of Indiana University

Education

YearDegree or Certification

2012       

How to create products customers love

Two-day workshop with Silicon Valley Product Group's Marty Cagan

2007       

Practical Product Management / Requirements That work

Pragmatic Marketing workshop

1996

M.M., Music Theory

Associate Instructor
Indiana University School of Music, Bloomington IN

1994

B.A. (cum laude), Mathematics and Music

Full academic scholarship
University of the South, Sewanee TN

1990

High School Valedictorian

Stratford Comprehensive High School, Nashville TN

Technical Skill Set

  • VMware: View, ThinApp, Horizon App Manager, vSphere, vShield
  • Citrix: XenApp, XenDesktop, XenServer, NetScaler, Access Gateway, Web Interface
  • Microsoft: SharePoint, SQL Server, Active Directory, Windows Server, IIS
  • Web Development: HTML/CSS, JavaScript, ASP.NET, C#, Java, JSP, PHP, MySQL
  • Security and encryption: SSL/TLS, Digital Certificates, Smart Cards, SAML, Identity Federation
  • Unix variants: Linux, Solaris, BSD

Writing Examples

What others are saying

"Jay is a truly inspiring individual with vast knowledge across multiple domains, and yet someone who is capable of working effectively and commanding respect with sales, marketing and technical people alike."

Global Escalation Engineer




"His ability to share knowledge and technical concepts has earned him a genius rating with the field teams at Citrix."

Senior Architect, Citrix Systems




"I can't think of another individual that is better suited to chart the course of a product line. Jay has a rare combination of skills that allows him to be both technically competent and highly tuned to the needs of customers."

Principle Product Marketing Manager




"Jay is extremely intelligent, articulate and is a consummate professional. Jay is always willing to go above and beyond his immediate responsibilities."

Senior Manager




"Jay is one of the most professional and reliable persons I have ever dealt with. He is not only very knowledgeable in what he does, but is also excellent in front of customers."

Sales Engineer




"Jay is one of the most creative, credible, and insightful technical product managers that I have ever worked with. Well-respected by engineering, marketing, and sales teams alike, Jay is an incredible asset to any organization."

Senior Product Manager




"He is an outstanding product manager who is not only detailed oriented, thorough in everything he does, and technical, he also understands the bigger picture, grasps business concepts quickly & is decisive... Jay's professional competency and demeanor are a rare find in the workplace today."

Sr. Program Manager

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